{"ok":true,"canonical_url":"https://dealroom.so/glossary/servicer","api_url":"https://dealroom.so/api/public/glossary/servicer","data_freshness":{"sba_records_through":"2026-05-31","fdic_records_through":"2026-03-31","dealroom_last_updated":"2026-06-15","timezone":"America/Chicago"},"source_summary":["Public SBA 7(a) loan records","FDIC institution data","DealRoom lender and franchise enrichment"],"term":{"slug":"servicer","term":"Servicer","group":"People and paperwork","definition":"The entity responsible for managing your loan after it closes, including collecting payments, handling escrow, and responding to borrower inquiries. Your lender may retain servicing or transfer it.","what_it_means":"For an SBA loan, the servicer is the point of contact for all post-closing matters, from payment processing to loan modifications. It might be your originating lender or a third-party company. Understand who your servicer is and how to contact them for any questions or issues with your loan.","url":"https://dealroom.so/glossary/servicer","official_sources":[{"slug":"sop-50-10","title":"SOP 50 10 — Lender and Development Company Loan Programs","official_url":"https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs","official_label":"View on SBA.gov","authority_tier":2,"publisher":"U.S. Small Business Administration","source_guide_url":"https://dealroom.so/sba-7a/sources/sop-50-10"}],"related":[{"slug":"loan-agreement","term":"Loan agreement","url":"https://dealroom.so/glossary/loan-agreement"},{"slug":"principal-and-interest","term":"Principal and interest","url":"https://dealroom.so/glossary/principal-and-interest"},{"slug":"loan-default","term":"Loan default","url":"https://dealroom.so/glossary/loan-default"},{"slug":"lender","term":"Lender","url":"https://dealroom.so/glossary/lender"}],"related_questions":[]},"caveats":["Definitions represent DealRoom's plain-English interpretation for buyers; verify regulatory terms against the official SBA and eCFR sources listed.","Not legal, tax, or financial advice, and not an SBA eligibility determination."],"citation":{"label":"DealRoom.so Glossary — Servicer","url":"https://dealroom.so/glossary/servicer","source_type":"DealRoom Data"}}