{"ok":true,"canonical_url":"https://dealroom.so/glossary/servicer-of-record","api_url":"https://dealroom.so/api/public/glossary/servicer-of-record","data_freshness":{"sba_records_through":"2026-05-31","fdic_records_through":"2026-03-31","dealroom_last_updated":"2026-06-15","timezone":"America/Chicago"},"source_summary":["Public SBA 7(a) loan records","FDIC institution data","DealRoom lender and franchise enrichment"],"term":{"slug":"servicer-of-record","term":"Servicer of record","group":"People and paperwork","definition":"The entity, typically the originating bank or a third-party company, that is responsible for managing the day-to-day administration of your loan after it closes.","what_it_means":"The servicer of record handles your loan payments, escrow accounts, and communication regarding your loan terms. Even if your loan is sold on the secondary market, you'll still deal with the servicer of record. Know who this is and how to contact them for any post-closing loan inquiries.","url":"https://dealroom.so/glossary/servicer-of-record","official_sources":[{"slug":"sop-50-10","title":"SOP 50 10 — Lender and Development Company Loan Programs","official_url":"https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs","official_label":"View on SBA.gov","authority_tier":2,"publisher":"U.S. Small Business Administration","source_guide_url":"https://dealroom.so/sba-7a/sources/sop-50-10"}],"related":[{"slug":"loan-servicing","term":"Loan servicing","url":"https://dealroom.so/glossary/loan-servicing"},{"slug":"origination","term":"Origination","url":"https://dealroom.so/glossary/origination"},{"slug":"secondary-market","term":"Secondary Market","url":"https://dealroom.so/glossary/secondary-market"},{"slug":"loan-agreement","term":"Loan agreement","url":"https://dealroom.so/glossary/loan-agreement"}],"related_questions":[{"question":"What if I have a prior felony conviction on my record?","url":"https://dealroom.so/sba-loans/basics/what-if-i-have-a-prior-felony-conviction-on-my-record"},{"question":"Can a past criminal record impact my eligibility for an SBA 7(a) loan?","url":"https://dealroom.so/sba-loans/basics/can-a-past-criminal-record-impact-my-eligibility-for-an-sba-7-a-loan"},{"question":"Does having a criminal record automatically disqualify me from an SBA 7(a) loan?","url":"https://dealroom.so/sba-loans/basics/does-having-a-criminal-record-automatically-disqualify-me-from-an-sba-7-a-loan"},{"question":"Does having a past criminal record prevent me from getting an SBA 7(a) loan?","url":"https://dealroom.so/sba-loans/basics/does-having-a-past-criminal-record-prevent-me-from-getting-an-sba-7-a-loan"},{"question":"Does having a past criminal record automatically disqualify me for an SBA 7(a) loan?","url":"https://dealroom.so/sba-loans/basics/does-having-a-past-criminal-record-automatically-disqualify-me-for-an-sba-7-a-loan"},{"question":"Will having a past criminal record prevent me from getting an SBA 7(a) loan?","url":"https://dealroom.so/sba-loans/basics/will-having-a-past-criminal-record-prevent-me-from-getting-an-sba-7-a-loan"}]},"caveats":["Definitions represent DealRoom's plain-English interpretation for buyers; verify regulatory terms against the official SBA and eCFR sources listed.","Not legal, tax, or financial advice, and not an SBA eligibility determination."],"citation":{"label":"DealRoom.so Glossary — Servicer of record","url":"https://dealroom.so/glossary/servicer-of-record","source_type":"DealRoom Data"}}