{"ok":true,"canonical_url":"https://dealroom.so/glossary/servicing-agent","api_url":"https://dealroom.so/api/public/glossary/servicing-agent","data_freshness":{"sba_records_through":"2026-05-31","fdic_records_through":"2026-03-31","dealroom_last_updated":"2026-06-15","timezone":"America/Chicago"},"source_summary":["Public SBA 7(a) loan records","FDIC institution data","DealRoom lender and franchise enrichment"],"term":{"slug":"servicing-agent","term":"Servicing Agent","group":"People and paperwork","definition":"This is the entity responsible for managing your loan after it has been funded, including collecting payments, handling inquiries, and managing escrow accounts. Often, your direct lender is also the servicing agent.","what_it_means":"After your SBA 7(a) loan closes, the servicing agent will be your primary point of contact for all loan-related matters. They process your payments, provide statements, and handle any modifications or issues that arise. Know who your servicing agent is and their contact procedures from day one.","url":"https://dealroom.so/glossary/servicing-agent","official_sources":[{"slug":"sop-50-10","title":"SOP 50 10 — Lender and Development Company Loan Programs","official_url":"https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs","official_label":"View on SBA.gov","authority_tier":2,"publisher":"U.S. Small Business Administration","source_guide_url":"https://dealroom.so/sba-7a/sources/sop-50-10"}],"related":[{"slug":"servicing","term":"Servicing","url":"https://dealroom.so/glossary/servicing"},{"slug":"lender-closing-costs","term":"Lender closing costs","url":"https://dealroom.so/glossary/lender-closing-costs"},{"slug":"fiscal-agent","term":"Fiscal Agent","url":"https://dealroom.so/glossary/fiscal-agent"}],"related_questions":[{"question":"Are there annual servicing fees or other recurring charges beyond the SBA servicing fee?","url":"https://dealroom.so/sba-7a/questions/are-there-annual-servicing-fees-or-other-recurring-charges-beyond-the-sba-servicing-fee"},{"question":"What servicing actions require prior written SBA approval?","url":"https://dealroom.so/for-lenders/questions/what-servicing-actions-require-prior-written-sba-approval"},{"question":"How is the ongoing servicing fee calculated and remitted to the SBA?","url":"https://dealroom.so/for-lenders/questions/how-is-the-ongoing-servicing-fee-calculated-and-remitted-to-the-sba"},{"question":"Which servicing actions can a 7(a) lender take without prior SBA approval?","url":"https://dealroom.so/for-lenders/questions/which-servicing-actions-can-a-7-a-lender-take-without-prior-sba-approval"},{"question":"What servicing actions can a 7(a) lender take without prior SBA approval?","url":"https://dealroom.so/for-lenders/questions/what-servicing-actions-can-a-7-a-lender-take-without-prior-sba-approval"},{"question":"What collateral servicing actions require prior SBA approval versus those delegated to the lender?","url":"https://dealroom.so/for-lenders/questions/what-collateral-servicing-actions-require-prior-sba-approval-versus-those-delegated-to-the"}]},"caveats":["Definitions represent DealRoom's plain-English interpretation for buyers; verify regulatory terms against the official SBA and eCFR sources listed.","Not legal, tax, or financial advice, and not an SBA eligibility determination."],"citation":{"label":"DealRoom.so Glossary — Servicing Agent","url":"https://dealroom.so/glossary/servicing-agent","source_type":"DealRoom Data"}}