{"ok":true,"canonical_url":"https://dealroom.so/glossary/servicing-deficiency","api_url":"https://dealroom.so/api/public/glossary/servicing-deficiency","data_freshness":{"sba_records_through":"2026-05-31","fdic_records_through":"2026-03-31","dealroom_last_updated":"2026-06-15","timezone":"America/Chicago"},"source_summary":["Public SBA 7(a) loan records","FDIC institution data","DealRoom lender and franchise enrichment"],"term":{"slug":"servicing-deficiency","term":"Servicing deficiency","group":"Doing the deal","definition":"A failure by the lender to follow SBA rules during loan servicing, which can reduce or cancel the SBA's guaranty on the loan. This protects the SBA, not the borrower.","what_it_means":"Lenders must strictly follow SBA procedures when servicing your 7(a) loan. If a lender makes a significant error, like failing to properly perfect a lien, the SBA can declare a servicing deficiency. This reduces the SBA's guaranty when a purchase request is made, protecting the SBA.","url":"https://dealroom.so/glossary/servicing-deficiency","official_sources":[{"slug":"sop-50-10","title":"SOP 50 10 — Lender and Development Company Loan Programs","official_url":"https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs","official_label":"View on SBA.gov","authority_tier":2,"publisher":"U.S. Small Business Administration","source_guide_url":"https://dealroom.so/sba-7a/sources/sop-50-10"},{"slug":"13-cfr-part-120","title":"13 CFR Part 120 — Business Loans","official_url":"https://www.ecfr.gov/current/title-13/chapter-I/part-120","official_label":"View on eCFR","authority_tier":1,"publisher":"Office of the Federal Register","source_guide_url":"https://dealroom.so/sba-7a/sources/13-cfr-part-120"}],"related":[{"slug":"servicing","term":"Servicing","url":"https://dealroom.so/glossary/servicing"},{"slug":"guaranty-purchase-request","term":"Guaranty purchase request","url":"https://dealroom.so/glossary/guaranty-purchase-request"},{"slug":"liquidation","term":"Liquidation","url":"https://dealroom.so/glossary/liquidation"},{"slug":"compliance","term":"Compliance","url":"https://dealroom.so/glossary/compliance"}],"related_questions":[{"question":"Are there annual servicing fees or other recurring charges beyond the SBA servicing fee?","url":"https://dealroom.so/sba-7a/questions/are-there-annual-servicing-fees-or-other-recurring-charges-beyond-the-sba-servicing-fee"},{"question":"What servicing actions require prior written SBA approval?","url":"https://dealroom.so/for-lenders/questions/what-servicing-actions-require-prior-written-sba-approval"},{"question":"How is the ongoing servicing fee calculated and remitted to the SBA?","url":"https://dealroom.so/for-lenders/questions/how-is-the-ongoing-servicing-fee-calculated-and-remitted-to-the-sba"},{"question":"Which servicing actions can a 7(a) lender take without prior SBA approval?","url":"https://dealroom.so/for-lenders/questions/which-servicing-actions-can-a-7-a-lender-take-without-prior-sba-approval"},{"question":"What servicing actions can a 7(a) lender take without prior SBA approval?","url":"https://dealroom.so/for-lenders/questions/what-servicing-actions-can-a-7-a-lender-take-without-prior-sba-approval"},{"question":"What collateral servicing actions require prior SBA approval versus those delegated to the lender?","url":"https://dealroom.so/for-lenders/questions/what-collateral-servicing-actions-require-prior-sba-approval-versus-those-delegated-to-the"}]},"caveats":["Definitions represent DealRoom's plain-English interpretation for buyers; verify regulatory terms against the official SBA and eCFR sources listed.","Not legal, tax, or financial advice, and not an SBA eligibility determination."],"citation":{"label":"DealRoom.so Glossary — Servicing deficiency","url":"https://dealroom.so/glossary/servicing-deficiency","source_type":"DealRoom Data"}}