{"ok":true,"canonical_url":"https://dealroom.so/glossary/servicing-issue","api_url":"https://dealroom.so/api/public/glossary/servicing-issue","data_freshness":{"sba_records_through":"2026-05-31","fdic_records_through":"2026-03-31","dealroom_last_updated":"2026-06-15","timezone":"America/Chicago"},"source_summary":["Public SBA 7(a) loan records","FDIC institution data","DealRoom lender and franchise enrichment"],"term":{"slug":"servicing-issue","term":"Servicing issue","group":"The loan itself","definition":"A problem related to the administration, payments, or compliance with terms of a loan after it has closed. Buyers care because these issues can lead to unexpected costs, penalties, or even loan default.","what_it_means":"Servicing issues can range from missed payments or non-compliance with financial reporting covenants to failure to maintain collateral. If you encounter financial difficulties, a servicing issue could trigger a call of the guaranty or even prompt the lender to initiate loan liquidation. Understand your loan agreement's covenants and reporting obligations thoroughly.","url":"https://dealroom.so/glossary/servicing-issue","official_sources":[{"slug":"sop-50-10","title":"SOP 50 10 — Lender and Development Company Loan Programs","official_url":"https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programs","official_label":"View on SBA.gov","authority_tier":2,"publisher":"U.S. Small Business Administration","source_guide_url":"https://dealroom.so/sba-7a/sources/sop-50-10"}],"related":[{"slug":"loan-default","term":"Loan default","url":"https://dealroom.so/glossary/loan-default"},{"slug":"liquidation","term":"Liquidation","url":"https://dealroom.so/glossary/liquidation"},{"slug":"loan-agreement","term":"Loan agreement","url":"https://dealroom.so/glossary/loan-agreement"},{"slug":"compliance","term":"Compliance","url":"https://dealroom.so/glossary/compliance"}],"related_questions":[{"question":"What if a lender's internal loan review discovers a potential eligibility issue post-closing?","url":"https://dealroom.so/for-lenders/questions/what-if-a-lender-s-internal-loan-review-discovers-a-potential-eligibility-issue-post-closi"},{"question":"How long does it typically take for the SBA to issue a guaranty after lender approval?","url":"https://dealroom.so/sba-7a/questions/how-long-does-it-typically-take-for-the-sba-to-issue-a-guaranty-after-lender-approval"},{"question":"If an eligibility issue is discovered post-closing, what is the impact on the SBA guaranty?","url":"https://dealroom.so/for-lenders/questions/if-an-eligibility-issue-is-discovered-post-closing-what-is-the-impact-on-the-sba-guaranty"},{"question":"Are there annual servicing fees or other recurring charges beyond the SBA servicing fee?","url":"https://dealroom.so/sba-7a/questions/are-there-annual-servicing-fees-or-other-recurring-charges-beyond-the-sba-servicing-fee"},{"question":"What is the impact on the SBA guaranty if a lender discovers an eligibility issue post-closing that would have prevented approval?","url":"https://dealroom.so/for-lenders/questions/what-is-the-impact-on-the-sba-guaranty-if-a-lender-discovers-an-eligibility-issue-post-clo"},{"question":"What servicing actions require prior written SBA approval?","url":"https://dealroom.so/for-lenders/questions/what-servicing-actions-require-prior-written-sba-approval"}]},"caveats":["Definitions represent DealRoom's plain-English interpretation for buyers; verify regulatory terms against the official SBA and eCFR sources listed.","Not legal, tax, or financial advice, and not an SBA eligibility determination."],"citation":{"label":"DealRoom.so Glossary — Servicing issue","url":"https://dealroom.so/glossary/servicing-issue","source_type":"DealRoom Data"}}