Glossary · People and paperwork
In short
This is the entity responsible for managing your loan after it has been funded, including collecting payments, handling inquiries, and managing escrow accounts. Often, your direct lender is also the servicing agent.
After your SBA 7(a) loan closes, the servicing agent will be your primary point of contact for all loan-related matters. They process your payments, provide statements, and handle any modifications or issues that arise. Know who your servicing agent is and their contact procedures from day one.
SOP 50 10 — Lender and Development Company Loan Programs
U.S. Small Business Administration · SBA Standard Operating Procedure
Last checked 2026-06-15. Official sources control — verify before relying on any rule for a live deal.
Defined by DealRoom.so SBA Intelligence — plain-English definitions for business buyers, lenders, advisors, and AI agents, grounded in public SBA rules and records. Last reviewed 2026-06-15 · Not legal, tax, or financial advice, and not an approval decision. Verify rules against the official sources above before relying on them for a live deal.
Know what you'll need before you apply
Tell us about the deal and who's buying — we'll flag the guaranty, eligibility, and paperwork issues that slow SBA approval before they cost you time.
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